🛍️ ORDERS & PRODUCTS
What is Slow Path Adventures?
Slow Path Adventures is an outdoor-inspired apparel and lifestyle brand created for people who believe the journey matters as much as the destination.
Our designs are inspired by mountains, open roads, campfires, wild places, and the simple joy of getting outside.
Are your products made to order?
Yes. Many of our apparel pieces are produced specifically for your order. This helps us avoid unnecessary inventory and allows us to create products more thoughtfully while reducing waste.
Because some items are made to order, please allow additional processing time before your order ships.
How do I choose the right size?
Every product can have slightly different sizing, so we recommend checking the Size Guide on the product page before ordering.
If you're between sizes and prefer a more relaxed outdoor fit, sizing up is generally recommended.
Are your shirts and hoodies unisex?
Most of our apparel is designed with a comfortable, unisex fit.
Please check the individual product's size chart and description for exact measurements and fit information.
Will the colors look exactly like they do on my screen?
We do our best to display product colors as accurately as possible. However, colors can vary slightly depending on your monitor, phone, browser, and lighting conditions.
📦 SHIPPING & DELIVERY
Where do you ship?
We ship to locations supported by our available shipping carriers.
Available shipping methods and costs are shown during checkout based on your delivery address.
How long will my order take to arrive?
Your order generally goes through two stages:
Processing: Your order is prepared and produced before shipment.
Shipping: Once shipped, delivery time depends on your location and selected shipping method.
You'll receive tracking information once your order has been shipped.
Will I receive a tracking number?
Yes. Once your order has been shipped, you'll receive an email containing your tracking information.
You can also use our Track Your Order page to check your shipment status.
My tracking hasn't updated. What should I do?
Sometimes tracking information can take a little while to update after a package leaves the fulfillment facility.
If your tracking hasn't changed for several business days, contact our customer care team and we'll help you investigate the shipment.
Do you offer international shipping?
International shipping availability depends on the destination.
If international shipping is available for your location, the available options will appear during checkout.
Please note that international orders may be subject to customs duties, taxes, or other charges imposed by the destination country.
🔄 RETURNS & EXCHANGES
What is your return policy?
We want you to love your Slow Path gear.
If there's a problem with your order, please contact us as soon as possible so our customer care team can review your request.
For complete eligibility requirements and timeframes, please see our Returns & Exchanges Policy.
Can I exchange an item for a different size?
Size exchanges may be available depending on the product and circumstances.
Because some products are made specifically for each order, please contact us before sending anything back so we can provide the correct instructions.
What if my item arrives damaged or defective?
Don't worry — we'll make it right.
Take clear photos of the item and packaging and contact our customer care team with your order number and a description of the issue.
We'll review the situation and help determine the appropriate solution.
What if I received the wrong item?
If you received an incorrect item, contact us with your order number and photos of the product you received.
Our team will review it and help resolve the issue.
💳 PAYMENTS & ORDERS
What payment methods do you accept?
Available payment methods will be displayed securely during checkout.
Payment options may vary depending on your location and device.
Can I cancel or change my order?
We begin processing orders as quickly as possible, so changes or cancellations may not always be possible.
If you need to make a change, contact us as soon as possible after placing your order and we'll do our best to help.
I entered the wrong shipping address. What should I do?
Contact us immediately with your order number and the correct address.
If the order has not yet entered processing or shipment, we may be able to update it. Once an order has shipped, changes may no longer be possible.
I haven't received my order. What should I do?
First, check your tracking information for the latest delivery update.
If the tracking shows your package as delivered but you can't locate it, check around your delivery area and with household members or neighbors.
If you still can't find it, contact us and we'll help you determine the next steps.
🌲 ABOUT OUR PRODUCTS
How should I care for my Slow Path apparel?
For the best results, follow the care instructions provided on the individual product.
As a general rule, washing garments inside out with similar colors and avoiding excessive heat can help preserve the print and fabric.
Are your products sustainably made?
We aim to make more thoughtful choices throughout our products and production process.
Where applicable, products may use more responsible materials and print-on-demand production to reduce unnecessary inventory and waste.
Specific material information can be found on individual product pages.
Where are your products made?
Production and fulfillment locations can vary depending on the product and destination.
For product-specific information, please refer to the item's product description.
🌄 STILL HAVE QUESTIONS?
WE'RE HERE TO HELP.
Can't find what you're looking for?
Reach out to our team and we'll help you get back on the right path.
CONTACT US →